Collection of your Personal Information

• We will ask you when we need information that personally identifies you (personal information) or allows us to contact you.
• Generally, this information is requested upon registering on the www.recoverice.com or Xanamed related website.
• Personal information collected by www.recoverice.com often is limited to name, surname and e-mail address, but may include other information when needed to provide a service you requested (e.g. physical address, credit card information)
• For example: If you choose a service or transaction that requires payment we will request personal information necessary for billing and/or delivery of services, such as: name, address, telephone number, and credit card number.
• www.recoverice.com also collects certain information about your computer hardware and software.
• This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses.
• This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of www.recoverice.com.
• www.recoverice.com also collects information about which pages our customers visit within www.recoverice.com. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents to such action.

Use of your Personal Information

• We use your personal information for the following purposes:
  • To deliver products that you request or purchase.
  • To help us create and publish content most relevant to you.
  • To alert you to special offers, updated information and other new services from Xanamed, if you so request.
  • To allow you access to limited-entry areas of our site as appropriate.
• Xanamed may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:
  • conform to the edicts of the law or comply with legal process served on Xanamed or the site;
  • protect and defend the rights or property of Xanamed and its family of Web sites, or
  • act in urgent circumstances to protect the personal safety of Xanamed employees, users of Xanamed products or services, or members of the public.

Control of your Personal Information

• When and if you give us access to your personal information, www.recoverice.com will not share that information with third parties without your permission.
• It will only be used for the purposes stated above.
• www.recoverice.com will not send out any SMS or Email without your consent.
• In the event that you have requested a service, email will be sent to you, but we understand that you have agreed to the www.recoverice.com terms and conditions prior to requesting a service from us. 
• www.recoverice.com may send out periodic e-mails informing you of technical service details (service delivery time and consultant details) or security issues related to a product or service you requested, or confirming you requested a product or service.
• You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information

• We will provide you with the means to ensure that your personal information is correct and current.
• The Xanamed website will provide a login and personalized area for clients where they will be able to view and update their details.

Security of your Personal Information

• www.recoverice.com is committed to protecting the security of your personal information.
• We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.
• For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities.
• When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol and using VeriSign.

Protection of Children's Personal Information

• www.recoverice.com is a general medical audience site and does not knowingly collect any personal information from children.

Enforcement of this Privacy Statement

• If you have any questions regarding this statement, you should contact www.recoverice.com by email on info@recoverice.com. 

Changes to this Statement

• www.recoverice.com will occasionally update this privacy statement.
• When we do, we will also revise the "last updated" date at the bottom of the privacy statement.
• For material changes to this statement, www.recoverice.com will notify you by placing prominent notice on the Web site.

Online Consumer Protection

• www.recoverice.com ensures:
  • fair business, advertising and marketing practices
  • enough information to allow consumers to make informed choices, including disclosures about online businesses, their goods and services, and the terms and conditions of sale
  • clear processes for confirming transactions
  • secure payment mechanisms
  • timely and affordable dispute resolution and redress processes (this is done by means of a complaint log; complaints can be sent to us via email from www.recoverice.com)
  • privacy protection
  • consumer and business education